FAQs

1. What payment methods do you accept?

We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express, Diner Club International, JCB, Union Pay, Cartes Bancaires), Apple Pay, and other secure payment options.

2. How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on the carrier’s site.

3. What is your return policy?

We accept returns within 30 days of receipt. Items must be unworn, unwashed, and in their original packaging.

4. Do you offer international shipping?

No, at this time we do not offer international shipping.

5. How can I change or cancel my order?

If you need to change or cancel your order, please contact us within 12 hours of placing your order. Once an order has been processed or shipped, we may not be able to make changes.

6. What should I do if I received a defective or incorrect item?

If you receive a defective or incorrect item, please contact us within 3 days of receiving your order. We will assist you with the return and replacement process.

7. How do I care for my apparel?

Please refer to the care label on each item for specific washing and care instructions. Generally, we recommend washing in cold water and hanging to dry to maintain the quality of your apparel.

8. Do you offer gift cards?

Yes, we offer gift cards in various denominations. You can purchase them directly on our website.

9. How can I contact customer service?

You can reach our customer service team at 182apparelco@gmail.com. We aim to respond to all inquiries within 24-48 hours.

10. Do you have a size guide?

Yes, we provide a size guide on our product pages to help you find the perfect fit. If you have further questions, feel free to contact us.

11. How to leave a review?

After you make a purchase, and your items are fulfilled you will receive an email from us 182 Apparel Co. for you to leave a review of the merch you purchased. Once you complete your review it will automatically be added to our website.